Networkia Business Center / Otros-servicios / Personalised telephone answering service

Personalised telephone answering service

We are identified by the high quality of our customer care, thus we aim to provide each and every one of our clients with the same values.

We answer your calls as if we were a part of your company. Through reception, we can centralise and filter the calls for clients located within the business park, as well as those who work externally.

The procedure for managing calls through the switchboard is always the same: the reception staff will gathered a series of details off the person who calls in order to adequately inform the client. They will, therefore, request the name, surname and company name before transferring the call to the relevant client or office. The personalized call attention service is provided with multilingual character.

The system is as follows:

  • Exclusive number and telephone answering service with your company’s name, 11 hours uninterrupted from Monday to Friday.
  • Notification of calls according to client’s instructions, invoicing according to tariff (All options include a maximum number of calls, so all calls over this set limit will be invoiced separately, according to current tariff)
  • Possibility of call forwarding to mobile
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